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Secure Payments
Secure Payments

- Secure Payments

Secure Payments with SagePay

Secure Payments Our relationship with Sage Pay is part of our ongoing commitment to ensure that our customers feel safe at all times when shopping with us.

Sage Pay (formerly Protx) has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). They adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process.

System security
Sage Pay’s systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands. Sage pay is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. We are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.

Transaction security
All transaction information passed between merchant sites and the Sage Pay VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Sage Pay servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Encryption and Data Storage
Once on their systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data they hold is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.

Links to banks
Sage Pay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

Employee access
No individuals within Sage Pay are able to decrypt transaction information or cardholder data. Their systems only allow access to their most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from their own employees because their systems never display the full card numbers, even on administration screens.

We can accept the following payment methods: Mastercard, Maestro, Solo, Visa, Visa Debit and Visa Electron.

Extra Security
As an extra level of security Sage Pay (Protx) have also introduced (3D Secure) Verified by Visa and MasterCard SecureCode: This is the latest fraud prevention initiative launched by the card schemes to provide a more secure method for authenticating the cardholder at the time of the transaction.

What does 3D secure mean?
3D Secure (MasterCard SecureCode and Verified by Visa) has been developed by MasterCard and Visa to authenticate a cardholder’s transaction made over the internet. MasterCard SecureCode and Verified by Visa allow a cardholder to confirm that they are the genuine cardholder by giving their pre-selected password when taking part in a transaction.

What does "AVS" mean?
The Address Verification System (AVS) aids merchants in the detection of suspicious transaction activity as it checks that the address given by the cardholder matches what the card issuer has on file and is where they send the Bank/card statement.

What does "CVV2" or CSC mean?
Card Verification Value (CVV2) or Card Security Code (CSC) is a security feature in the way of a three or four digit number that is printed on the reverse of the card in the signature strip after the cardholder’s short account number. It provides better evidence that the person making the transaction is in possession of the genuine card rather than stolen card details. The card issuer will confirm if the CVV2 or CSC provided is the correct one or not. In the case of an American Express card, the CSC is on the front of the card.

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